Shipping policy

Shipping Costs

All items are packaged in heavy-duty vinyl-specific packaging, fully insured and shipped via the UK Royal Mail service.

 

United Kingdom

Mail class	Royal Mail	Max. Weight	Postage Cost	Order Value
UK Standard	2nd Class	2kg	£4.75	Up to £20
UK Tracked 24	Tracked 24	2kg	£5.75	Up to £150
UK Tracked 48	Tracked 48	2kg	£4.89	Up to £150
UK Guaranteed *	Special 1 day	500g	£10.25	Up to £750
UK Guaranteed *	Special 1 day	500g	£13.25	Up to £1000
UK Guaranteed *	Special 1 day	500g	£20.25	Up to £2500

* All deliveries are insured according to the retail price of the content 

EU

Mail class	Royal Mail	Max. Weight	Postage Cost	Order Value
Europe Zone 1 Tracked	3-5 days	1kg	£13.00	Up to £50
Europe Zone 2 Tracked	3-5 days	1kg	£13.00	Up to £50
Europe Zone 3 Tracked	3-5 days	1kg	£15.50	Up to £50

 

For insured value up to £250 add £2.50 to the postage cost. 

Orders are usually delivered via Royal Mail International Tracked & Signed, within 5 to 7 working days from the day of dispatch. 

Orders being shipped to European Union member countries may incur duty charges and local taxes which must be paid by the customer on receipt of their package. Rules vary by country and your local government determines the duty and customs charges. Please check your local government advice on these fees and whether you are liable for them. We apologise that we are not able to provide more details on specific country rates. 

 

USA & Canada

Mail class	Royal Mail	Max. Weight	Postage Cost	Order Value
Canada	5-7 days	1kg	£21.00	Up to £50
USA	5-7 days	1kg	£19.00	Up to £50

For insured value up to £250 add £2.50 to the postage cost. 

 

Please note: MK Vinyls is unable to offer an overseas Express Delivery Service.

 

Where we ship

MK Vinyls will ship within the United Kingdom, including the Isle of Man, and to these states within the Europe:

Austria

Belgium

Cyprus

Denmark

Estonia

Finland

France

Germany

Greece

Italy

Latvia

Lithuania

Luxemburg

The Netherlands

Norway

Ireland

Portugal

Poland

Spain

Sweden

Switzerland

Rest of the World

Currently we only ship outside of Europe to The USA and Canada.

Your right to cancel

Cancellation of an order after payment and before dispatch

You have the right to cancel an order by email at contact@mkvinyls.com. You will receive a full refund including postage costs.

You will receive email confirmation of the cancellation of your order the next working day (excludes weekends and bank holidays).

Most orders will be processed and dispatched within 5 working days; however the items may still have been dispatched before this notification is received.

 

Cancellation of an order after dispatch

• You are entitled to cancel your order with us provided you exercise that right within 28 days of the receipt of goods.
• You will receive email confirmation of the cancellation of your order the next working day (excludes weekends and bank holidays).
• If you wish to exercise your right of cancellation you must inform us of your decision to cancel with a clear statement by email at contact@mkvinyls.com

Goods should be returned to us and we will refund (to the original method of payment) the full cost of the original item(s). We will only refund the cost of postage if the good(s) are faulty. We recommend that you obtain proof of posting your return parcel. We will inform you by email when the good(s) are received and we will refund you within 14 days of us receiving the good(s).

 

European Union Custom Charges

Orders being shipped to European Union member countries may incur duty charges and local taxes which must be paid by the customer on receipt of their package. Rules vary by country and your local government determines the duty and customs charges. Please check your local government advice on these fees and whether you are liable for them. We apologise that we are not able to provide more details on specific country rates.